Customer Service Executive (Showroom / Sales Support)
- Location : Tampines North Drive
- Working hours : 8.30am - 5.30pm (Monday to Friday) -
- Salary (commensurate with experience) : Up to Gross $3,300 or more (Basic $2500 + Commission) + 1 month Chinese New Year bonus + 14 days annual leave + Medical Benefits
- Duration : Perm
- Industry : Established aluminum window and door supplier - GOOD COMPANY!
Key Responsibilities:
- Handle enquiries (calls/walk-ins/online leads) and convert to sales
- Understand customer needs, prepare quotations/proposals, and follow up closely
- Build and maintain good customer relationships (before and after sales)
- Coordinate projects from kickoff to completion (schedule, documents, updates)
- Liaise with vendors, internal teams, and external stakeholders for deliveries/installation
- Track progress, manage timelines, and highlight any delays/issues early
- Support basic reporting and update management on sales/project status
- Guide/assist junior staff when needed and support ad-hoc duties
Requirements:
- Open to retail sales; training provided for project coordination
- Excellent communication and relationship-building skills
- Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
Email to: [email protected]
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Chloe Ong
Associate Consulting Director (APAC)
Reg no.: R22105510EA No: 13C6684
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.