Project Coordinator (ERS) | Up to $4500 | Changi #9398

• Working Location: Changi Airport
• Working Hours: Mon-Thurs (8am-5:30pm) & Fri (8am-5pm)
• Salary: Up to $4500

• Coordinate and drive progress across Enterprise Records System (ERS) workstreams, including scope finalization, tender activities, vendor coordination, issue resolution, and follow-up actions
• Support both project management and project delivery activities, ensuring smooth execution of operational, stakeholder, and implementation initiatives
• Organise and facilitate ERS working sessions, including preparing agendas, presentation materials, meeting documentation, action tracking, and stakeholder follow-ups
• Collaborate with Product Managers, stakeholders, and technical teams to refine user journeys, workflows, operational processes, and solution approaches
• Support solution delivery activities by developing templates, guides, communication materials, FAQs, onboarding content, and process documentation
• Coordinate records and content migration activities, including content identification, migration tracking, validation, and issue resolution support
• Track and manage project artefacts such as action logs, decision logs, issue trackers, risk registers, and delivery progress updates
• Support stakeholder engagement and change management initiatives, including user communications, training coordination, rollout activities, and adoption tracking
• Gather, analyse, and synthesise stakeholder and user feedback to improve processes, user experience, communications, and adoption outcomes
• Work closely with cross-functional stakeholders including legal, compliance, policy owners, records owners, and technical teams to ensure project alignment and delivery progress
• Support governance and operational continuity activities, including access group maintenance, role replacement coordination, and records management support
• Apply analytical and problem-solving skills to identify operational gaps, recommend improvements, and support effective project delivery outcomes

• Minimum Diploma or Degree in Business, Project Management, Information Management, Communications, or related discipline
• 1–3 years of relevant experience in project coordination, project delivery, PMO, business operations, change management, governance, or implementation support roles
• Candidates with experience in content migration, records management, workflow/process improvement, or enterprise system implementation projects will have an added advantage
• Demonstrated ability to support both project management and hands-on delivery activities in a fast-paced environment
• Strong coordination, organisational, and stakeholder management skills with the ability to manage multiple workstreams simultaneously
• Ability to contribute beyond administrative coordination by supporting solutioning, process improvements, documentation, communication materials, or operational initiatives
• Experience supporting change management, onboarding, user engagement, communications, or rollout activities will be advantageous
• Comfortable working with cross-functional stakeholders across business and technical teams
• Proficient in Microsoft 365 tools such as Excel, PowerPoint, Word, Teams, and SharePoint

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

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EA License No: 90C3494 | EA Personnel No: R25157619 | EA Personnel Name: Kauthamen Appu