Field Service Engineer
Job Summary
If you are an Engineering professional, Emerson has a great job opportunity for you! We are looking for Field Service Engineer who will be responsible in providing service functions to ensure total customer satisfaction. You will work with the Senior Operations Manager.You will provide technical and troubleshooting support to in-house and on-site related service jobs or issues.
If you think this role suits you, join our team!
In this Role, Your Responsibilities Will Be:
- Liaise with customers and manage day to day service and repair works.
- Perform diagnostics and functional testing on regulators and regulating systems
- Perform site commissioning of regulators and skids system within AP region.
- Provide technical and troubleshooting of regulators and skids system
- Familiar with all regulators parts and numbering system and manage all conversions jobs with service technicians.
- Generation and documentation of reports and ensure all inspections requirements are met.
- Site evaluation on all service related issues and support on technical and problem solving.
- Conduct training related to service
- Perform basic regulators repair and assembly, and testing
- Manage and finish the service jobs and valuable jobs.
- Support Sales/LCS in site audits, site troubleshooting and recommendations of solutions to customers.
- Perform valued-added projects such as assembly of new regulators, functional test, special boltings and special painting.
Who You Are:
You stay aligned with your goals and stay productive. You create a plan and outline for various audiences. You convert ideas into actions and produce results with new initiatives.
For This Role, You Will Need:
- Minimum 1 to 2 years working experience.
- ITC technician certificate or equivalent with 3 to 5 years' Service background
- Strong interpersonal skills along with a "Can Do" customer service attitude.
- Knowledge of Words, Excel, and the ability to use a PC, software
- A great teammate with strong problem-solving skills to accomplish task
Preferred Qualifications That Set You Apart:
- Diploma in Engineering or any equivalent experience
- Prior experience in a service operation is a plus.
Our Culture & Commitment To You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.