Senior Client Director - Toa Payoh

You’ll constantly be looking for ideas to grow Bulletproof’s

capabilities and client base.

ABOUT US:

Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients.

Truly independent, we pride ourselves on shunning convention; above all, we march to the beat of our own drum. As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best.

ABOUT THE ROLE:

Your main duties and responsibilities will include:

• Leading client meetings and pitches; creating and leading presentations with confidence, gravitas and constantly looking to inspire our clients
• Fostering a true partnership with senior clients across your allocated accounts, building influential and strategic relationships
• Negotiating RFI’s, contracts, fee and timing discussions to safeguard our value and quality
• Selling and defending our creative product; confidently presenting and positively challenging briefs, proposals, financials and brand plans with the client team
• Possessing an in-depth and noticeable understanding of the client’s business and industry; proactively identifying and unlocking new opportunities as well as suggesting initiatives
• Taking overall responsibility for the strategic direction and growth of your allocated client account/s in conjunction with the creative and strategy leads

• Ensuring the smooth running of your accounts, ensuring our highest standards are met and Bulletproof's reputation is upheld
• Ensuring the team are working efficiently to deliver the best quality work
• Overseeing the weekly/monthly reporting of financials
• Setting and tracking annual targets, as well as taking responsibility for the development of the annual and quarterly forecasting plans and presentations
• Creating inspiring presentations and leading the pitch process by utilising your strategic and industry knowledge
• Leading initiatives with the Senior Management team to constantly improve and evolve the Bulletproof offering
• Being a true leader who inspires and educates your team, providing support and training where necessary
• Mentoring and taking responsibility for the reviews and development of the Senior Client Managers and Client Directors

• Positively contributing and driving the culture of our Bulletproof team
• Building unbreakable bonds by working collaboratively with the Creative Directors, Strategy Directors and department heads to build and deliver a clear vision for your accounts
• Having a strong understanding of our proprietary strategic tools and recommending when these are deployed
• Proactively generating ideas to inspire members of the wider team
• Recognising areas for improvement and providing your solutions and ideas to benefit our agency and the Bulletproof offering
• Providing clear direction and vision for the delivery of client presentations, pitch preparations and new business proposals where appropriate

KEY REQUIREMENTS:

• Significant and proven experience gained within branding
• Strong working knowledge of key branding disciplines including brand/corporate identity, digital and innovation
• Significant experience of successfully managing senior level client relationships
• Proven ability to build rapport, and solid, lasting relationships with clients and peers
• Excellent leadership skills, clearly demonstrating experience of running teams and nurturing the very best from the team
• Exceptional attention to detail and communication skills, both written and verbal
• Ability to remain positive and calm under pressure in our fast-paced and sometimes frenetic working environment
• Ability to successfully prioritise and manage multiple tasks and projects at any one time
• Strong business development skills