Application Support Analyst / Data Integration Support
Job Description
We are currently seeking an Application Support Analyst to join our dynamic BPO team. The ideal candidate will be responsible for providing technical and functional support for business applications, ensuring minimal downtime and optimal system performance for end users.
Job Description:
- Responsible for Alert Monitoring and Event Monitoring;
- Alert to ticket creating and ticket dispatching (management);
- Responsible for timely escalation of ticket to appropriate level;
- Responsible for delivering Productivity improvement and Incident / Event reduction;
- Responsible for shift management
- Works with internal business and technology staff to accurately gather and interpret requirements, specifications, and database models
- Supports innovative and optimal data solutions
- Integrates ETL/Control-M/EAI development with existing codebase to maximize object reuse.
- Documents ETL/Control-M/EAI processes, programs and solutions as per established standards
- Performs tasks required to conform to the company’s configuration management and software release processes
- Monitors and administers ETL/Control-M/EAI platform to verify execution and measure performance
- Works with internal team, vendors, consultants, and external partners to quickly identify and resolve data integration and ETL/Control-M/EAI issues
- And any other ad-hoc duties assigned by the supervisor
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Eugene Theneugene.then@cornerstoneglobalpartners.com
EA Registration Number: R22104742.Cornerstone Global Partners Pte Ltd (EA License: 19C9859)