Information Technology Infrastructure Manager

Information Technology Infrastructure Manager

Cordlife Singapore Singapore, Singapore (On-site)

Position Summary

We are seeking an experienced IT Infrastructure Manager to lead and strengthen the company’s IT infrastructure operations across both on-premise and cloud environments. This role oversees network stability, system reliability, cybersecurity posture, and modernization initiatives across multiple regional offices.

Key Responsibilities

• Lead a team responsible for network, systems, and cloud infrastructure.
• Define the infrastructure roadmap and ensure alignment with business objectives and compliance requirements.
• Oversee daily operations, including network performance, connectivity, firewall management, VPN access, and server uptime.
• Develop and enforce IT infrastructure policies, standard operating procedures, and change management processes.
• Collaborate with application teams to support incident management and root cause analysis.

• Maintain system and service monitoring tools to ensure high availability.
• Define service-level targets, monitor uptime, and ensure timely incident response.
• Drive performance optimization, capacity planning, and cost efficiency across infrastructure components.

• Oversee configuration and maintenance of network and security devices.
• Manage endpoint protection, identity access management, and device management systems.
• Establish and maintain internal event monitoring and incident response processes.
• Conduct regular security assessments, patch management, and vulnerability remediation.

• Manage hybrid infrastructure environments supporting business-critical applications.
• Oversee system patching, backup, and disaster recovery activities.
• Evaluate and implement cloud-based solutions for scalability and operational efficiency.
• Ensure integration between corporate and regional infrastructure systems.

• Lead infrastructure projects, upgrades, and migration initiatives.
• Collaborate with external vendors and service providers to ensure project success.
• Track timelines, budgets, and risks for all ongoing infrastructure projects.

• Ensure infrastructure operations adhere to data protection and industry compliance standards.
• Maintain up-to-date documentation, including network diagrams, asset inventory, and incident logs.
• Support IT audits and compliance reporting processes.

• Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• Minimum of eight years of experience in IT infrastructure, including at least three years in a leadership role.
• Proven experience in network management, cloud administration, system monitoring, identity and endpoint management, and security operations coordination.
• Strong understanding of IT governance frameworks, service management practices, and disaster recovery planning.
• Experience managing infrastructure across multiple countries or sites is preferred.
• Excellent communication, problem-solving, and vendor management skills.

• Knowledge of scripting or automation for infrastructure management.
• Familiarity with intelligent monitoring or AIOps concepts.
• Understanding of data integration and modern enterprise architecture principles.
• Professional certification in IT service management or project management is an advantage.

• Based in Singapore headquarters, supporting regional operations.
• Close coordination with regional IT teams, business units, and vendors.

• A leadership role with ownership of the infrastructure roadmap.
• Opportunity to work with modern technologies and scalable enterprise solutions.
• Exposure to multi-country operations and strategic digital initiatives.
• Competitive compensation and clear career growth pathways.