Bukit Merah - Team leader Private Banking Onboarding

Manage a team of Reviewers:

• Work collaboratively with team members, frontline teams and second line partners to open new accounts in line with PVB Policies and Procedures
• Responsible to manage a team of onboarding reviewers for the review of Private Bank account documents, SOW and related corroborations on account opening for individual account, corporate account & Trust Account for onshore and offshore clients.
• Coach the team to understand the client profile and perform comprehensive risk assessments to ensure relevant risks are identified upfront
• Monitor SLA from an onboarding TAT perspective with no dilution in risk assessments
• Ensure quality of client file is appropriately risk assessed and does not pose CDD concerns for cases undertaken by team leader as reviewer
• Clients that do not meet the PVB risk appetite are rejected, and Suspicious activity reports (SARs) are raised where required
• Engage in the projects or tasks which related to the team
• Monitor CST/Audit exceptions for the team and manage remediations
• Delegate for the Head of onboarding in country governance forums
• Lead for any country process design initiatives

• You will be responsible for supporting the delivery of end-to-end, best-in-class onboarding for our Wealth and Retail Banking clients. You will
• Engage clients throughout process, ensuring seamless delivery and client experience.
• Own and drive execution of processes, working closely with stakeholders to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
• Ensure onboarding adheres to anti money-laundering, client due diligence, and ‘Know your Customer’ (KYC) regulations and internal policies.
• Stay up-to-date with anti-money laundering and ‘Know Your Customer’ (KYC) regulations and financial crime trends.

• 10+ years’ experience in Banking sector into risk and anti-money laundering.
• Detailed knowledge of client due diligence and ‘Know Your Client’ regulations.
• Knowledge of financial crime compliance regulations.
• Strong written and presentation skills, and the ability to build relationships and rapport with clients.
• Strong attention to detail and the ability to analyse data.
• Able to prioritise your time well, with project management abilities and problem-solving aptitude
• Strong people management skills

• Risk and anti-money laundering.
• Client due diligence.
• Financial crime compliance regulations.
• Data Analysis.
• Time Management with project management abilities
• Problem-solving aptitude

About Standard Chartered

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers