Part Time Roving Customer Service Officer [Central | East | West] - Geylang
Geylang Part-time
Join Our Team: Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!
Job Responsibilities:
- Man the front counter at all times
- Maintain high levels of customer satisfaction at all times
- Queue management when required
- Welcome walk-in customers and register customers via case management system
- Attend to enquiries pertaining to financial assistance, via phone call and emails
- Operational checks on the service centre and replenishment of collaterals before the start of each day
- Collect documents received from customers and make certified copies of these documents
- Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
- Need to be roving around different offices depending on manpower planning
Job Requirements:
- Min GCE ‘O’ Level with prior experience in customer service support is an advantage
- Excellent verbal and written communication skills
- Capacity to adapt to changing environments and handle unexpected challenges
Working Hours and other Info:
- Commit min 3 days on weekly including Mon & Fri!
- 8:30am to 6:30pm (with 1 hour break)
- EAST, CENTRAL, WEST location available! Roving within region!
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi
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