Retail Manager

placeSerangoon scheduleFull-time calendar_month 

Seeking a results-driven and customer-focused Retail Manager to oversee daily store operations, manage staff, and ensure excellent customer service. The ideal candidate will have strong leadership skills, a passion for retail, and the ability to drive sales while maintaining operational standards.

Key Responsibilities:

  • Oversee all aspects of daily store operations, including opening, closing, inventory control, and visual merchandising.
  • Recruit, train, supervise, and evaluate store staff. Foster a positive team environment and ensure high levels of staff performance.
  • Ensure a consistently excellent customer experience by addressing customer inquiries, resolving issues, and promoting a customer-first culture.
  • Achieve sales targets and manage budgets. Analyze sales reports and implement strategies to improve performance.
  • Monitor stock levels, place orders, and conduct regular stock audits to prevent shrinkage and ensure product availability.
  • Ensure the store layout and displays are aligned with brand standards and promotional activities.
  • Ensure adherence to health and safety policies, company procedures, and legal requirements.

Qualifications:

  • Proven experience as a Retail Manager or similar role
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational abilities
  • Strong sales and customer service orientation
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