[ref. o779124] Geylang - #urgent openings- it support / technical support desktop
ITCAN PTE. LIMITED Geylang
Job Description & Requirements
- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
- Provide First Call Resolution (FCR) technical support
- Troubleshoot and investigate cause of user’s problem
- Update work information with all troubleshooting steps used in the ticketing system
- Set Incident to “Resolved” if User’s problem has been solved
- Reassign ticket if agent is unable to resolve ticket
RF360 SingaporeGeylang
IT.
• Contribute to long-term support planning for cybersecurity activities (0.2 FTE).
• Troubleshoot and resolve IT technical issues.
• Maintain high-quality service delivery and consistent service reliability.
• Collaborate with Fab Operations and other teams...
RECRUIT EXPERT PTE. LTD.Geylang
Our client is a leading provider of maritime energy solutions.
• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both...
PersolkellyBedok, 4 km from Geylang
Job Overview
We are seeking a proactive and detail-oriented IT Support Engineer (Night shift) to provide L1 to L2 infrastructure and system support across our internal network and platforms. You will play a key role in supporting day-to-day IT...