Desktop Support Engineer - Sembawang

apartmentRAYTON SOLUTIONS PTE. LTD. placeSembawang descriptionPermanent calendar_month 
Position: Desktop Support Engineer X 2
Location: Changi Airport
Work Schedule: 5-day work week (Monday to Friday)
Job Responsibilities: ( Preferred Only )
  • Provide end-user computing device (EUCD) support and troubleshooting
  • Manage and deploy laptops and related hardware
  • Handle incidents and service requests via ServiceNow
  • Support Microsoft 365 applications and services
  • Administer Microsoft Active Directory (AD)
  • Provide support for Mac and Apple devices
  • Ensure high-quality customer service and user satisfaction
  • Adhere to ITIL best practices (preferred)
Requirements: ( Preferred Only )
  • Experience in EUCD support and deployment
  • Proficiency in Microsoft 365 and Active Directory
  • Familiarity with ServiceNow or similar ITSM tools
  • Hands-on experience with Mac and Apple product support
  • Good communication and customer service skills
  • ITIL certification or knowledge is an advantage
apartmentAlphaeus Pte. Ltd.placeToa Payoh, 13 km from Sembawang
About the Role: We are seeking a proactive and service-oriented Desktop Support Engineer (Level 1) to provide on-site IT support for various government institutions across Singapore. You will be responsible for resolving technical issues related...
apartmentRAYTON SOLUTIONS PTE. LTD.placeYishun, 3 km from Sembawang
Position: Desktop Support Engineer X 2 Location: Changi Airport Work Schedule: 5-day work week (Monday to Friday) Job Responsibilities: ( Preferred Only )  •  Provide end-user computing device (EUCD) support and troubleshooting  •  Manage...
apartmentAlphaeus Pte. Ltd.placeToa Payoh, 13 km from Sembawang
Responsibilities:  •  Install, configure, and maintain desktops, laptops, printers, and other IT equipment.  •  Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.  •  Provide support...