APAC Security Control Center Supervisor - Bedok
SECURITY & RISK SOLUTIONS PTE. LTD. Bedok Permanent
We’re hiring a Security Control Center Supervisor to support operations at a key APAC contract. You’ll work in a fast-paced, 24/7 environment alongside a team of supervisors, specialists, and analysts to ensure smooth operations and high security standards.
Key Responsibilities:
- Supervise daily control center operations and specialist performance
- Manage incident response, communications, and emergency support
- Oversee report writing and intelligence briefings
- Coordinate with regional/global security teams and crisis management
- Monitor systems (CCTV, access control, intel tools) and ensure SOP compliance
- Provide first-level support for travel/emergency situations
- Ensure timely use of mass notification tools (e.g., Everbridge)
- Support training and policy implementation
Requirements:
- 3+ years in operations/communications center
- Bachelor’s in Security, International Relations, or related field
- Supervisory experience preferred
- Strong interpersonal and communication skills
- Comfortable with shift work (24/7 rotation)
- Able to multitask, handle crisis calmly, and make sound decisions
- Familiar with tools like Everbridge, intel platforms, CCTV systems
Bonus if you have:
- Master’s degree or equivalent experience
- Foreign language skills
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