Data Analyst (Social & Digital Insights)

apartmentEVOLV COMMUNICATIONS LTD. placeToa Payoh scheduleFull-time calendar_month 

EVOLV is seeking a Data Analyst with a strong social media and digital background to strengthen our capability in campaign measurement, content optimisation, and data-informed storytelling.

The role works closely with producers, editors, designers, and account teams to translate social and digital performance data into clear insights, actionable recommendations, and board-ready reporting, particularly for public-sector and stakeholder-driven campaigns.

Key Responsibilities
  1. Social & Campaign Performance Analytics
  • Track and analyse performance across social platforms (e.g. YouTube, Instagram, TikTok, Facebook, LinkedIn) for EVOLV-produced content and campaigns.
  • Analyse key metrics including reach, engagement, watch time, audience retention, completion rates, CTRs, and growth trends.
  • Support both always-on content and time-bound campaigns with timely performance readouts.
  1. Video & Content Effectiveness
  • Analyse video performance, including retention curves, drop-off points, and format effectiveness.
  • Provide insights to inform creative decisions such as pacing, duration, hooks, captions, and platform-specific edits.
  • Work with production teams to translate data into practical creative adjustments for future content.
  1. Reporting for Public-Sector & Stakeholders
  • Prepare clear, concise, and stakeholder-ready reports aligned with public-sector expectations.
  • Support post-campaign reporting, KPI tracking, and performance summaries for management, board, and ministry-level reviews.
  • Ensure consistency in metrics, definitions, and reporting frameworks across projects.
  1. Strategic Insights & Advisory Support
  • Support account teams with data-backed insights for campaign planning, optimisation, and client recommendations.
  • Identify trends, benchmarks, and best practices relevant to government communications and public outreach.
  • Contribute to EVOLV’s advisory capability by framing data insights in a strategic and decision-oriented manner.
  1. Tools, Data & Capability Development
  • Maintain dashboards and reporting tools for internal and client use.
  • Work with production and strategy teams to explore AI-enabled analytics, automation, and efficiency improvements.
  • Contribute to the development of standardised analytics frameworks that scale across EVOLV’s growing portfolio.

Requirements

Experience & Background
  • Degree in Data Analytics, Statistics, Marketing, Communications, or a related field.
  • 2–5 years of experience in digital analytics, social media analytics, or performance measurement, preferably in a creative, media, or digital agency environment.
  • Strong understanding of social and video-centric platforms and how content performs differently across them.
  • Experience supporting campaigns with tight timelines and fast turnarounds.
Technical & Analytical Skills
  • Proficient in Excel / Google Sheets and comfortable working with large datasets.
  • Experience with social analytics tools (native platform analytics and/or third-party tools).
  • Familiarity with Google Analytics, dashboards, or BI tools (e.g. Data Studio, Power BI, Tableau) is an advantage.
Communication & Working Style
  • Able to translate data into clear insights for non-technical audiences.
  • Comfortable working closely with creative and production teams.
  • Detail-oriented, structured, and able to meet tight reporting timelines.

Key Competencies

Social & video performance analysis
  • Data storytelling and insight synthesis
  • Stakeholder-ready reporting
  • Strategic thinking and problem-solving
  • Cross-functional collaboration
What You’ll Work On
  • Government and public-sector social media campaigns
  • High-volume, fast-turnaround video content
  • Campaign effectiveness and audience engagement analysis
  • Data-informed optimisation of creative and production workflows
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