Business Development Manager

Summary:

Responsible for all of the company’s activities, which include sales, technical service, customer service, direct expenses control and personnel planning and development.

Key Responsibilities and Duties:

• Organize, plan, manage and control the sales and promotion of the company’s product portfolio in the assigned sales area.
• To transfer knowledge on customer approach and sales techniques to the sales staff in your team.
• Provide commercial and technical support to all members in the sales team whenever required
• To apply Sales Effectiveness Program (SEP) to manage sales in the designated sales area: Conduct sales meetings regularly with all sales personnel to review and analyze sales performance of products.
• Monitor and review the outstanding debts, on a monthly basis, to minimize risk of potential bad debts and to improve cash flow.
• Determine, manage and optimize the stock level and profile of market segments within incumbent’s purview.
• Using existing CRM (C4C) to input sales information, monitoring progress and optimizing opportunity pipeline management.
• Responsible for stocks/inventory in the warehouse and liaise with BS Manager to ensure that plans and scheduled purchases are timely undertaken and stock control are effectively managed in accordance with the Company’s objective of avoiding/minimizing obsolete stocks and all deliveries are in fulfillment of both the Company’s objectives and customers’ needs.
• Understand our customers business, behavior and company structure to provide a solution through efficient technical and commercial service/support to all customers.
• Check on market information about our competitors’ activities, e.g. products, stock, prices and organizational changes in the assigned Sales area and provide a monthly report to the company management.
• Establish healthy relations to existing and potential customers in order to create and maintain their confidence in the reputation of the products and increase Lapp brand awareness in the market.
• Maintain good rapport and close relationship with customers in particular key accounts so as to gain clear understanding on customer needs through regular customer visits.
• Regional Champion and Facilitator for Sales Development
• Supervise and ensure that all necessary reports are submitted timely.
• Create and maintain fair, democratic, and good working environment.
• Follow up on sales by monitoring and ensuring all collections are within credit terms granted by the Company.
• Cooperate with other departments to achieve the overall company benefit.
• Training, learning and personnel development are important to grow our future business. The company will provide trainings to all staff must attend the assigned trainings to improve their competencies and skills.
• Manage key accounts by serving as the primary point of contact, developing strategic partnerships, and ensuring sustained business growth through tailored solutions and ongoing engagement.
• Oversee supplier relationships by negotiating favorable terms, optimizing procurement strategies, and ensuring a reliable supply chain to support business operations and customer needs.
• Lead and/or manage regional projects by coordinating cross-functional teams, aligning with business objectives, and driving successful execution through effective stakeholder collaboration and project management best practices
• Any other tasks as assigned by Reporting Manager from time to time.

Qualification and Competencies:

• Degree in Business Management/Electrical and Electronics Engineering.
• Minimum 3-4 years’ similar experience in industrial sales. Experience in the field of Renewable Energy Sales (Solar PV related will be added advance)
• Sales experience required ( Commercial skills in dealing with large contracts will be added advantage)
• Good presentation, communication skills and able to work independently.
• High energy, motivating, and team building skills.
• Self reliant, works with minimum supervision.
• Solid foundation in technology – computer skills and CRM experience a plus.
• Stable work history.
• Able to multi task and communicate well with all levels.
• Persuading and Influencing
• Analyzing
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking