[ref. d21317500] Pasir Ris - Manager / Senior Manager, Incentives Management (LIMD)
LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.
Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.
Responsibilities and Competencies:
- Operational Process Design and Implementation
Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.
Competencies: Process Design, Operational Efficiency, Digitisation- Project Management and Technology Integration
Drive operations and technology integration initiatives to enhance operational efficiency.
Competencies: Project Management, Technology Integration, Strategic Execution- Policy Development and Compliance
Build and continuously strengthen processes and operational policies to achieve high service standards.
Competencies: Policy Development, Compliance Management, Process Improvement- Stakeholder Engagement and Support
Assist in the management of the outsourced service partner to maintain effective service delivery.
Competencies: Stakeholder Engagement, Service Management, Communication Skills- Data Analysis and Reporting
Work with large datasets to perform data extraction, collation, tracking, and analyses.
Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.Collate data and statistics and prepare information for reporting purposes.
Competencies: Data Analysis, Insight Generation, Reporting Skills- Secretariat Responsibilities
Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.
Competencies: Organizational Skills, Multi-Agency Coordination, Communication
What we are looking for- Possess the required competencies to execute the job duties proficiently
- Manager: Up to 5 years of relevant work experience in grants, operations, project management, or system development.
- Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.
- Good analytical and problem-solving skills.
- Proficiency in systems and design thinking methodologies.
- Ability to work independently, within a team, and across teams.
- Good interpersonal relationship skills and adaptability to a fast-paced work environment.
- Good verbal and written communication skills, including stakeholder management and presentation skills.
- Proficient in word processing, spreadsheet, and presentation applications.
- Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.