Housekeeping Manager - Toa Payoh

Responsibilities:

• Ensure the policies, procedures and standards are adhered to.
• Supervise housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.
• Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.
• Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.
• Work closely with the Executive Housekeeper to identify training needs and develop plan accordingly to achieve departmental goals.
• Prepare budget annually and track expenses to keep within budget.
• Monitor supplies and inventory; while controlling costs and working within budget
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.
• Assist the Executive Housekeeper in the preparation of the annual manning guide, the CAPEX budget and monthly departmental forecast and budget to meet the business objectives.
• Motivate the team and establish a productive and positive work environment.

Requirements:

• Minimum education - Diploma in Hotel Management or equivalent.
• 3 to 5 years’ experience in similar capacity.
• Proactive and meticulous in planning and organising.
• Strong Housekeeping operational and technical knowledge.
• Able to work with all managers from various departments of the hotel.
• Detailed focused and guest orientated.
• A trustworthy manager that the team will looks up to.
• Fun loving and takes pride in day-to-day operations.