Level 1 IT Support Engineer
Win-Pro Consultancy Geylang Temporary
Job Description
We are looking for a Level 1 IT Support Engineer with at least 2 years of experience to provide first-level technical support and ensure smooth operation of hardware, software, and network systems.
Key Responsibilities- Provide first-level support for hardware, software, and network issues
- Install, test, and repair computing equipment and peripherals
- Perform start-up and commissioning of systems at customer sites
- Manage incidents and service requests, ensuring timely resolution
- Handle access management and change requests according to company policies
- Prepare and maintain documentation of service reports and maintenance activities
- Minimum 2 years of experience in IT support
- Diploma or higher in Information Technology, Computer Science, or related field
- Knowledge of Windows/Linux operating systems and basic networking
- Strong troubleshooting and problem-solving skills
- Good communication skills and customer-oriented mindset
- Primary location: Chinatown Point or Goldhill Plaza
- Occasional visits to 6 Marsiling Lane office
Win-Pro ConsultancyToa Payoh, 4 km from Geylang
Job Description
We are looking for a Level 1 IT Support Engineer with at least 2 years of experience to provide first-level technical support and ensure smooth operation of hardware, software, and network systems.
Key Responsibilities
• Provide...
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Perform End user IT Support.
Perform troubleshooting for client platform related problems
Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
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Xcellink Pte LtdBukit Batok, 14 km from Geylang
the operational availability of these devices and to remedy faults to prevent operational down-time.
As a IT Support Engineer, you will be responsible for the following -
• Support the project teams in the implementation, installation and configuration of PCs...