Learning and Development Administrator (Contract - 6 Month)

Key Responsibilities

• Collate course nominations, process training applications, confirm schedules with internal and external stakeholders, and send course invitations and confirmations.
• Track attendance, handle trainee enquiries, and follow up on post-training submissions (e.g. feedback forms, assessments, certificate uploads).
• Maintain and update staff learning history and training records in the Learning Management System (LMS).
• Monitor certification expiry dates and refresher timelines (e.g. BCLS-AED) and coordinate refresher training where applicable.
• Submit Continuing Professional Education (CPE) claims for trained nursing staff (e.g. Staff Nurses and Enrolled Nurses) via the Singapore Nursing Board (SNB) Portal.
• Prepare and circulate minutes of training-related meetings.

• Prepare in-house training venues, arrange and test audio-visual equipment (e.g. projectors, computers), and coordinate meals and tea breaks with the in-house kitchen.
• Prepare, photocopy, bind, and pack physical training materials, handouts, and certificates.

• Raise payment requests for course fees, manage invoices, monitor training expenditure, and process employee reimbursement claims.
• Prepare monthly training and utilisation reports.

• Support updates and maintenance of training templates, forms, and administrative documentation.

• Proficiency in MS Office: Strong skills in Excel, Word, and PowerPoint.
• Organizational Skills: Meticulous, detailed-oriented, and capable of managing multiple tasks under pressure.
• Communication: Effective verbal and written communication skills for interacting with trainers, employees, and external vendors.
• Experience: Diploma/Higher NITEC with 3 years of experience in training support