Outdoor sales consultants

At Crestar, we don’t just move air — we move ideas. As a leader in ceiling fan innovation andenergy-efficient climate solutions, we’ve been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking for Outdoor Sales Consultants to join our Outdoor Sales Team. The role involves sales, customer service, and coordination tasks to drive business growth and ensure strong relationships with our business partners. You will be provided with a company van.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees’ contributions to reimagine comfort and sustainability in homes.

Job Description:

Dealer Relationship Management: Cultivate and maintain strong relationships with dealers, resellers and distributors. Understand their needs, preferences and challenges to provide tailored solutions.

Sales and Order Processing: Conduct sales activities, including product presentations, negotiations and closing deals. Prepare and issue sales invoices to dealers accurately and in a timely manner. Collect payments from dealers and ensure proper documentation.

Sales Training and Product Knowledge: Provide comprehensive sales training to dealers and their teams, enhancing their product knowledge and selling skills. Stay updated on product features, benefits and industry trends.

Installation Coordination: Collaborate with installers to schedule and coordinate product installations for dealers/customers. Ensure installations are carried out efficiently and to the satisfaction of dealers and customers.

Servicing and Support: Receive and process servicing requests from dealers, addressing technical issues or product concerns promptly. Liaise with the service department to ensure timely resolution.

Urgent Delivery Management: Assist in managing urgent product deliveries to dealers in cases of manpower shortages or time-sensitive orders. Co-ordinate with logistics to ensure on-time delivery.

Market Analysis and Reporting: Conduct market research to identify trends, competition and opportunities. Prepare and submit regular reports on sales activities, dealer feedback and market insights.

Sales Strategy Development: Collaborate with the sales team and management to develop sales strategies and tactics tailored to dealer channels. Participate in strategic planning sessions to achieve sales targets.

Customer Service Excellence: Ensure exceptional customer service by promptly addressing inquiries, concerns and requests from dealers.

Team Collaboration: Collaborate with marketing team to generate marketing materials, advertisements, promotions and ideas that effectively support sales efforts and drive business growth.

Documentation and Compliance: Maintain accurate records of dealer interactions, contracts, agreements, invoices and delivery orders. Ensure compliance with company policies and legal requirements.

Job Requirements:

Sales experience preferred, training will be provided

Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits: 14 days Annual Leave

On-the-job and External Training provided