Sales Coordinator (with Comms) - Pasir Ris
THE CAKE FACTORY PTE. LTD. Pasir Ris Full-time
Job Type: Full-time, Permanent
Pay Range: $2,500 – $3,400/month (Depending on Experience)
Commission: Variable commission package (for selected client accounts)
Pay Range: $2,500 – $3,400/month (Depending on Experience)
Commission: Variable commission package (for selected client accounts)
Work Schedule: Minimum 5.5-day work week, weekend availability required
Job Description
We are looking for a Sales Coordinator to support operations at our office and central kitchen, assisting in managing customer orders and helping to grow our customer base for cakes and pastries.
Responsibilities- Handle customer inquiries and orders via email, phone, and WhatsApp
- Prepare quotations, invoices, and sales-related documents
- Maintain accurate sales records and customer databases
- Coordinate with kitchen and logistics teams to ensure timely delivery of orders
- Support account management for existing clients and help develop new business opportunities
- Develop and execute strategies to expand pastry sales to hotels and businesses
- Identify and establish new business opportunities through networking and cold leads
- Manage and cultivate relationships with existing customers to increase satisfaction and sales
- Collaborate with management to create promotional campaigns and marketing materials
- Prepare and present sales materials to existing and potential clients
- Conduct physical meetings with chefs, F&B managers, and customers for product presentations, tastings, and relationship building
- Monitor market trends and competitors’ activities
- Build up and broaden The Cake Factory’s customer base
- Ensure adherence to company operational standards and SOPs
- Perform ad-hoc duties as assigned (e.g., stock take, basic admin tasks)
- Team player with a good learning attitude and interest in the pastry or food industry
- Strong communication and presentation skills
- Basic knowledge of Microsoft Office (Excel, Word, Outlook)
- Sales-driven with a proactive and organised work style
- Comfortable with face-to-face client meetings and product discussions
- Able to work a minimum of 5.5 days per week
- Experienced and non-experienced candidates are welcome to apply
- Dental Benefits: Claimable up to $100 per annum
- Medical Benefits: Claimable up to $200 per annum
To Apply
Please submit a complete resume including:
- Personal details and contact information
- All relevant and past work experience with references
- Last drawn salary and expected salary
- Date of availability
Only shortlisted candidates will be contacted.
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