Logistics Service Officer/Executive (3-Month Contract) - Choa Chu Kang

Strong performers may be considered for conversion to a permanent role.

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• To assist the Lead for any tasks assigned to from time to time
• Any others admin job when requested

• Well verse in handling and managing transportation, coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.

Job Requirements:

• Applicants should be prepared to commit for a minimum period of 3 months
• GCE ‘O’ Level and above or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

• Daily Lunch Provided
• Company Transport Available at 3 designated MRT Stations (Woodlands, Boon Lay and Lakeside)