Relationship Manager, Retail Banking (Contract)

apartmentICICI BANK LIMITED placeToa Payoh calendar_month5/5/26

Job Purpose:

To acquire high quality and high value accounts and deposits from targeted segment in Singapore market and cross sell relevant services and products such as Home Loan, Remittances etc based on extant and applicable regulatory framework

Core Responsibility:

New High Net Worth Individual/Qualified Depositor Bank Account Opening and related KYC documentation
To source customers through outbound phone calls (cold calls) and physical visits to Individuals with a view to acquire deposit accounts
Scouting and reaching out to target set of clients
Reaching out to target clients
Outbound customer outreach and doing sales pitch
Doing individual KYC
Cross sell remittances and Home loan and other relevant products/services
Ensure adherence to the Know Your Customer (KYC) and AML/CFT norms
Maintaining relationship with Key Accounts and ensure timely processing of remittance transactions
To attend to customer queries/complaints and ensure they are resolved and nil escalation / operational loss to bank
To ensure complete adherence to regulatory guidelines and organizational policies and procedures
Service walk-in customers at the retail branch
Any other relevant task as assigned by the Reporting Manager

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