Part-Time Admin Assistant (Operation Dept) - Jurong West

We are looking for Admin Assistant (Operation Department ) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day:

4 Days (Less than 35 hours weekly) - Must able to commit on Sat

Work Shift:

7am to 4pm or 2pm to 11pm

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints

Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents

Assist in any ad hoc duties assigned by executive

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum 'O' holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy