GO13437473 - Insurance Operations SME – 6 Months

The Company

We are working with a global consulting firm supporting a reputable Insurance company and are looking for an experienced Operations SME to join an ongoing project. This is a hands-on operational role, not a BA or transformation position and we are looking for someone who can hit the ground running with minimal ramp-up time.

This is a 6 months contract.

• Act as the operational knowledge owner, providing Singapore life insurance expertise to BA and IT delivery teams.
• Translate new product features into operational and system requirements, bridging the gap between what a product does and how it needs to work on the ops side.
• Work within in-house proprietary systems (onboarding support will be provided).
• Review task plans and results to maintain delivery quality across the team.
• Perform hands-on UAT, writing test scenarios, executing test plans, and validating outcomes against requirements.
• Liaise with BAs, developers, and operations teams to ensure requirements are complete, accurate, and delivered on time.
• Support documentation and operational guides as part of go-live readiness.

• Minimum 5 years experience in life insurance operations.
• Strong working knowledge of local insurance processes, regulations, and systems.
• Experience supporting product launches from an operations perspective, understanding how new products translate into system and process requirements.
• Hands-on UAT experience: writing scenarios, executing plans, and signing off results.
• Able to provide clear, structured requirements to BA and IT teams.
• Background in servicing and/or claims operations for life insurance products.
• A team player, this is a collaborative engagement and the quality of collective output matters as much as individual contribution

Apply Today

Please send your resume, in WORD format only and quote reference number GO13437473, by clicking the apply button. Please note that only short-listed candidates will be contacted.

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