Business Analyst (1 year contract) - Toa Payoh

We are looking for an experienced Business Analyst to contribute to a transformation project in either one of the areas of process, project support and/or change.

Process Review & Documentation:

Support/Lead the documentation and streamlining of key processes:

• Collaborate with Group Functions and BUs to build a process inventory (current and target state) for the in-scope processes and collect existing documents.
• Lead & facilitate process mapping workshops with Group Functions and BUs to capture As Is processes, current procedures, systems, and controls.
• Work with Group Functions and BUs to identify opportunities to streamline processes through simplification, automation, centralisation to SSC/BPO type organisation.

Program Management Support:

Support the Program Management of OneFrasers Program:

• Support Project leads in the adoption of Asana – project management tool
• Provide guidance to Project Leads on how to use the Asana Tool
• Support and ensure that project leads are updating their project status, risks, dependencies in Asana on a regular basis as per agreed standards and templates

Change Management Support:

Support Change Management activities by:

• Support the development of required change plans that will be implemented across the Group to drive adoption and minimize resistance across the organisation.
• Update the change impact assessment templates with relevant change impacts, mitigation/change actions, owners, timelines, status, etc.
• Support the change impact activities, through maintenance of the required templates, analysis and evaluation of the actual impact of changes
• Work with Group Functions and BU to assess change readiness and status of changes activities.

• 3 to 5 years of work experience in a Project Management/Business Analyst capacity, with some Finance/ Accounting or HR project experience
• Strong experience in process improvement methodologies (e.g., Lean Six Sigma, Kaizen), continuous improvement and business process reengineering
• Experienced in change and improvement projects including process mapping and process re-design and implementation
• Experienced in supporting large project or leading small projects/initiatives
• Able to overcome adversity/resistance to change
• Adaptability to changing priorities and a fast-paced environment
• Very good team player with distinctive communication skills and high interpersonal competence, high motivation, and positive work attitude
• Strong ability to collaborate and communicate effectively across various functions in the organisation
• Highly organized, attention to detail, excellent follow through skills and ability to work independently and motivate a team
• Excellent presentation and communication skills, both in written and oral English
• Proficient user of Project Management tools such as Asana

If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at cshepherdson@morganmckinley.com or contact +65 6818 3193 for a confidential chat.