HR Executive (Payroll)

Reports to: HR Assistant Manager

Role Summary:

Manage end-to-end payroll processing and statutory submissions, ensuring accurate and timely payroll for all employees. Support day-to-day HR operations, respond to payroll-related queries, and maintain high standards of confidentiality and compliance with Singapore employment legislation and statutory requirements.

1. Payroll Processing & Administration

• Execute accurate end-to-end payroll processing for two payroll cycles per month, including overtime, allowances, deductions, claims, and leave adjustments (where applicable).
• Process ad-hoc payroll payments, including final salary processing for resigned or terminated employees and other off-cycle payments.
• Review and validate payroll data changes, including new hires (P-files setup), employee information changes, and leavers’ final payslips and clearance matters.
• Coordinate with Operations to verify attendance, leave, and claims inputs are approved and complete before each payroll run.
• Prepare and issue payroll-related documents as required (e.g., payslips, employment verification, and payroll letters, where applicable).

1. Payroll Controls, Reconciliation & Reporting

• Perform re- and post-payroll checks to ensure payroll accuracy, completeness, and compliance with internal controls.
• Generate monthly payroll reports and variance analysis; highlight discrepancies or unusual trends promptly.
• Maintain accurate payroll records, supporting documents, and audit trails to meet internal and statutory documentation requirements.
• Support management reporting on payroll cost, headcount changes, and payroll variances when required.

1. Statutory & Compliance

• Prepare and submit statutory payments and filings accurately and on time, including CPF contributions, IR8A/IR21 submissions, NS claims, and Government-Paid Leaves (e.g., Maternity, Shared Parental, and Childcare Leave).
• Ensure all payroll computations and payouts comply with relevant regulations and guidelines, including the Singapore Employment Act, MOM, CPF Board, and IRAS requirements.
• Stay updated on changes to payroll-related legislation and statutory requirements; recommend practical updates to internal processes when needed.

1. Employee Service & HR Operations Support

• Attend to employees’ payroll and HR-related queries in a timely, accurate, and customer-oriented manner.
• Maintain accurate employee records and ensure strict confidentiality of all payroll and HR information.
• Support all departments in projects, initiatives, and continuous improvement activities, including process documentation and SOP updates.

1. Systems, Process Improvement & Ad-hoc Support

• Maintain accurate data in the HRMS (e.g., Infotech); coordinate with relevant parties to resolve system or data issues promptly.
• Administer and maintain the Leave module in the HRMS, ensuring leave applications, approvals, balances, and records are accurate and up to date.
• Administer and maintain the Claims module in the HRMS, ensuring claims submissions, approvals, supporting documents, and reimbursement records are accurate and properly captured for payroll processing and reporting.
• Identify recurring payroll or HR operational issues and recommend improvements to reduce errors and improve turnaround time.
• Perform other ad-hoc duties as assigned by the HR Assistant Manager to support business needs.

• Owns the end-to-end payroll processing cycle and ensures payroll is completed accurately and on time.
• Reviews payroll changes and flags exceptions, high-risk items, or non-standard matters for escalation to the HR Assistant Manager.
• Acts as the primary point-of-contact for day-to-day payroll operations and employee payroll enquiries.

• Payroll is processed accurately and on time for every payroll cycle, with minimal rework and escalation.
• Statutory submissions and payments (e.g., CPF, IR8A/IR21, Government-Paid Leaves claims) are consistently 100% on time and compliant.
• Payroll reconciliations and variance reports are completed monthly with discrepancies resolved promptly.
• Employee payroll enquiries are resolved promptly and professionally, with clear communication and service mindset.
• Payroll documentation is complete, well-organized, and audit-ready at all times.

• Minimum Diploma in Human Resource Management, Business Administration, or equivalent.
• At least 2 years of HR and/or payroll-related experience, preferably within an F&B or high-volume workforce environment.
• Strong working knowledge of the Singapore Employment Act, CPF, and Income Tax legislation.
• Hands-on experience with HRMS/Payroll systems (Infotech preferred).
• Proficient in Microsoft Excel and Word; meticulous with numbers and strong attention to detail.
• Well-organized, results-driven, and able to manage tight deadlines in a fast-paced environment.
• High integrity and discretion when handling confidential information.
• Strong communication and interpersonal skills with a positive, customer-oriented mindset.

Key Stakeholders

External: CPF Board, IRAS, MOM, NS Portal / MINDEF (for claims), Banks / Payment Partners, HRMS/Payroll System Vendor

Career Development

This role is a strong stepping stone toward future Senior HR Executive or HR Operations Specialist responsibilities, subject to performance, capability, and business growth.