[ref. j8540116] Geylang - Insurance Brokers (Claims) – Senior Executive
Private Advertiser Geylang Full-time
About Us:
We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector.As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.
Position: Senior ExecutiveLocation: Singapore
Employment Type: Full-time
Salary: $3,000 to $4,500
Job Overview
The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor.Training will be provided for candidate who has no related claims experience.
Responsibilities & Duties- Teamwork – working as a team and assisting claim colleagues during their absence
- Respond to clients’ queries as soon as possible
- Keep track of deadlines which had been undertaken by you
- Maintain full and accurate claim registration for the claims handled by you
- Follow up on your outstanding issues/ emails promptly
- Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor
- Flag up issues/ problems before complaints
- Assist in claim related administration works including managing claims inbox
- Able to draft simple claims related emails and letters to respective parties
- Able to manage and handle clients’ expectations pertaining claim matters
- Full understanding of claims procedures and processes for all classes of insurance policies
- To obtain BCP, PGI, ComGI, and HI
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