Data Center Warehouse Technician (Based SG)

Job Responsibilities:

1. Be on duty during 5×8 working hours, able to respond to urgent requests after working hours or provide on-site support.
2. Strictly comply with asset management red lines and Alibaba’s integrity, compliance, and legal requirements, ensuring workflows are compliant and legal; no unauthorized coding, concealment, or violations.
3. Strictly follow asset SOP to perform warehouse access registration management and asset entry/exit registration management.
4. Be familiar with asset management tools and platforms; respond to and execute work orders in accordance with SLA requirements, ensuring SLA compliance rate and accuracy of asset information; possess ability to propose optimization suggestions for asset management and work order processes.
5. Be familiar with and comply with IDC environment and asset security management standards; strictly manage all aspects of asset storage, transportation, entry/exit, and decommissioning according to asset SOP; ensure assets are not damaged and data security is maintained; possess ability to propose optimization suggestions for environmental safety and asset safety control measures.
6. Execute full inventory of data center assets, ensuring consistency of asset location, SN, status, model, and record accuracy (100%); proficient in using asset management tools and related software for fast data retrieval, analysis, and abnormal data extraction.
7. Familiar with asset management project management processes, with basic capabilities in risk control, progress control, and project acceptance during project implementation, as well as the ability to empower teams and improve efficiency.

Job Requirement:

1. 1-3 years of industry experience and 3 years of work experience
2. Familiar with common data center equipment (switches, servers), components and consumables (optical modules, boards, fibers); warehouse management experience; familiar with warehouse environmental requirements and dust/moisture prevention measures; good at proactively identifying and solving problems; conceptual understanding of IDC asset lifecycle from warehousing to decommissioning.
3. Clear and logical expression, polite listening.
4. Team spirit, proactively supporting and backing up other members.