Assistant Restaurant Manager (Kotuwa)
About Kotuwa
Kotuwa is a modern Sri Lankan restaurant rooted in authenticity, warmth, and hospitality. We celebrate bold flavours, thoughtful service, and a strong team culture, aiming to deliver memorable dining experiences while upholding high operational and financial standards.
Position Overview
The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily operations, ensuring a seamless guest experience, and maintaining Kotuwa’s high standards of service and hospitality. This role works closely with both front-of-house and kitchen teams, assisting in staff management, operational efficiency, and business growth initiatives.
Key Responsibilities- Assist in leading and maintaining high standards of hospitality and service.
- Support the training, development, and supervision of front-of-house staff.
- Aid in scheduling, shift management, and performance reviews.
- Oversee daily operations, including opening and closing procedures, service flow, and operational checklists.
- Handle guest feedback and assist in resolving issues professionally and promptly.
- Ensure compliance with hygiene, safety, and licensing requirements.
- Monitor and report on sales, labour costs, and operational efficiency.
- Assist with front-of-house inventory management and supplier coordination.
- Support marketing initiatives, events, and special projects to drive business growth.
- 2–4 years’ experience in a supervisory or assistant manager role within full-service dining.
- Strong leadership, communication, and organizational skills.
- Experience managing or assisting in daily restaurant operations.
- Ability to work shifts, weekends, and public holidays.
- Proficiency with POS systems, scheduling tools, and basic reporting.
- A collaborative and proactive approach to problem-solving.
You will be part of a vibrant, passionate team dedicated to delivering authentic Sri Lankan dining experiences. This role offers opportunities for growth, professional development, and involvement in exciting initiatives as the restaurant expands.