[ref. a89641101] Desktop Support Engineer
ITCAN PTE. LIMITED Geylang Full-time
Provide first-level technical support for desktop, laptop, printer, and peripheral issues.
- Install, configure, and maintain operating systems (Windows/macOS) and standard business applications.
- Respond to user-reported issues via phone, email, or in-person and log them in the ticketing system.
- Perform basic network troubleshooting (e.g., LAN/Wi-Fi issues, IP conflicts).
- Setup and deploy new equipment for end-users including imaging and user configuration.
- Assist with onboarding and offboarding of employees (account setup, access permissions, device provisioning).
- Escalate unresolved issues to Level 2 or relevant teams as needed.
- Maintain documentation for systems and support procedures.
- Ensure compliance with IT policies and security standards.
Alphaeus Pte. Ltd.Geylang
We are seeking a proactive and detail-oriented Desktop Support Engineer to join our team. In this role, you will be responsible for delivering first-level technical support across our desktop computing environment.
You will ensure smooth day-to-day...
Alphaeus Pte. Ltd.Geylang
Responsibilities:
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.
• Provide support...
Alphaeus Pte. Ltd.Geylang
About the Role:
We are seeking a proactive and service-oriented Desktop Support Engineer (Level 1) to provide on-site IT support for various government institutions across Singapore. You will be responsible for resolving technical issues related...