Service Coordinator / Senior Service Coordinator #79795 - Bedok

Service Coordinator / Senior Service Coordinator #79795

Marine/ Oil & Gas

Service Coordinator / Senior Service Coordinator

Loyang (Transport provided)

Monday to Friday, 9am – 6pm

Basic + Variable Bonus (Twice yearly)

• Key Responsibilities
• Handle customer inquiries/complaints by phone, email, or fax; resolve and close.
• Prepare quotes; create and process job orders.
• Schedule service requests; coordinate with engineers, subcontractors, customers, and authorities.
• Keep accurate service records; upload reports and feedback.
• Follow up to confirm customer satisfaction; send regular updates to managers.
• Track recurring issues; suggest improvements.
• Identify add-on service, maintenance, and upgrade opportunities.
• Support audits/inspections; provide required documents.
• Raise POs/service requests; prepare shipping documents.
• Arrange travel bookings when needed.
• Issue materials/parts; raise purchase requisitions.
• Maintain schedules and organized files for service staff.
• Handle warranty claims.
• Perform other duties as assigned by the Manager.

• GCE N/O/A Level with 3–4 years of relevant experience; or
• Diploma, preferably in Business Administration, with 1–2 years of relevant experience. Experience in NetSuite is an added advantage.
• Candidates without experience are welcome to apply. Training will be provided.
• Kindly apply through ANY of the following methods
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79795 on the email subject.
• Application Policy

In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781