Beauty Advisor (5.5 Days/Week)

About our company

NOVELA is Singapore's first multi-brand premium beauty retail store established in 2012. We focus on the integration of international hidden gems and cult favorite products aimed at providing consumers with a premium shopping experience at all retail stores islandwide. At present, we have 7 retail stores in the following locations:

Beauty Advisor / Senior Beauty Advisor

Outlets: Novena Velocity, Bugis Plus, Tampines 1, PLQ, IMM, Yuehwa and Waterway point

1. Recognize sale opportunities and be able to capitalize on upselling/ cross-presentation of items or services at the point of service.
2. Contributes to achieving store goals in sales and service
3. Participate on managing deliveries (unpacking, preparing, re-shelving or storing stock)
4. Explaining the value and benefit of the Brand Membership to customers
5. Engages customers in conversation and establish a connection to understand their needs
6. Deliver premium retail experience by offering excellent after sales service/follow up
7. Cultivate customer relationships to stimulate word of mouth and grow client database
8. Demonstrate good product knowledge across a variety of brands
9. Any other ad hoc duties assigned by Store in Charge / Store Manager

Job Requirements:

• At least 3 years retail experience
• Passionate about beauty and retail industry
• Excellent customer service and sales driven
• Good team player with a positive personality