Veterinary Client Services Officer
Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians!
We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.
Our clinic offers both general consultations and a wide range of surgeries.
As a Client Services Officer, you will be the ambassador of our clinic’s first impressions on the clients. You play a vital role in making clients feel welcomed as well as managing clients concerns and requests with professionalism. Ideally you would be someone who:
- Enjoys working with clients face to face
- Possess excellent customer service
- Have a love for animals
- Is a good team player
- Is conscientious with great attention to detail
You will need to posses the following:
- 'O' levels certificate or higher
- Prior customer service experience is a plus
You will be required to work up to 5 days per week (inclusive of one weekend).
As a Client Services Officer you will be performing the following duties, including but not limited to:
- Manage incoming phone calls & directing calls where appropriate
- Scheduling appointments and communicating booking requirements to clients
- Communicating patient arrivals and emergencies to clinical staff
- Finalizing invoices, processing payment, and balancing the till
- Dispensing medication
- Perform various ad hoc administrative duties
- General house-keeping
Do note that only shortlisted candidates will be notified.
Job Type: Full-timeSalary: From $1800.00 (remuneration commensurate with experience)
Please email your CV to [email protected]