Front Desk Admin (Automotive)

Official website: https://dasher.sg/

Role Overview

This role involves attending to walk-in customers, managing appointment scheduling, coordinating the installation flow, and providing product guidance before and after installation.

• Greet and attend to walk-in customers, explaining our automotive products such as dashcams and car accessories prior to installation
• Reply to WhatsApp enquiries promptly and manage appointment scheduling, including handling last-minute slot changes
• Coordinate the installation flow receiving car keys from customers, guiding them to the lounge area, and notifying them once the installation is completed
• Explain product features and usage to customers after installation to ensure they leave confident and satisfied with their purchase
• Maintain cleanliness and organisation of the front desk and customer waiting area
• Perform ad hoc duties as assigned by Management

• Candidates with relevant experience in customer service, sales support, or automotive-related roles are preferred
• Passionate about the automotive and car accessories industry is a plus
• Good command of English and 中文 (spoken and written)
• Able to work 6 days a week, 10:00AM – 7:00PM (1 weekday off, Sunday is a fixed off day)
• Friendly, responsible, and able to multitask in a fast-paced environment

Who's there to support you?

You will receive full hands-on training from day one to familiarise yourself with our product range, installation processes, and internal workflows. You will work closely with our automotive technicians to ensure a seamless customer journey from arrival to completion.

You will also take part in internal sharing sessions on new product launches and emerging technologies in the car accessories industry to keep you updated and equipped.

1. Must-have:

• CPF Contribution
• Annual Increment
• Performance Bonus
• Annual Leave
• Medical Leave
• Compassionate Leave
• Parental Leave
• Child Care Leave

1. General:

• Medical Benefit
• Optical Benefit
• Dental Benefit

1. Special at DASHER:

• Insurance
• Laptop provided
• Company Trip
• Birthday Voucher – Must celebrate!
• Snacks, and Refreshment provided
• Staff Discount – The deal can go real crazy~

You & DASHER

We would rather describe ourselves to be a football team instead of a “family”. It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.

DASHER nurtures you with supports, resources and opportunity. You achieve personal growth via precious experience and knowledge you gained while staying with us, and also in such process you drive the success to DASHER as well, enabling the organisation to grow to next level.

At one point of time where you are ready to take on your new adventure outside of DASHER, we will treat it as a club transfer of football player, there should be no hard feeling and we will sincerely wish you all the best. DASHER might be just one of the stops that you have in your career journey but we will make it your most remarkable and memorable one.