F&B Executive (Oasia Hotel Downtown)

Company description:

We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

• In charge of all stewarding stores and equipment for Food & Beverage Department.
• Control and reduce all expenses including labour cost, breakage etc.
• Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging.
• Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction.
• Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of event with the Food Caterer(s) to ensure success of each function.
• Communicate directly overseeing the actual set-up and service of contacted function.
• Asset the selling of functions, banquet activities and bake any last-minute changes in efficient and obliging manner so as to satisfy the organizers or guests but not to the hotel's disadvantage.
• Ensure all necessary equipment, utensils and tables, are ready for use in advance for each function.
• Requisite in advance for casual labour to ensure consisting of service.
• Assist in checking all function rooms daily to ensure consistency of service.

• O-Level or equivalent
• Minimum 1 year of relevant experience
• Able to work independently
• Able to work well under pressure and in a fast paced environment
• Excellent interpersonal and communication skills