Application Support Analyst - Toa Payoh - ref. y21843619
PERSOL Toa Payoh
Salary up to $3,600
Contract duration: 6 + 6 months
Location Central
Working hours: 8.30am – 6pm (Monday – Friday)- Analyse and develop user stories, use cases, business requirements and related documentation
- Provide technical support to address queries and issues related to an application system
- Coordinate with different stakeholders to raise and track incidents for a speedy resolution
- Create and maintain detailed documentation of troubleshooting procedures and solutions
- Perform quality assurance activities, including UAT testing for defect fixes and new features
- Identify areas for process improvement and propose enhancements to prevent recurring issues
Requirements:
- Minimum Diploma
- At least 1 – 2 years of relevant experience
- Analytical and Meticulous approach
- Strong problem-solving and troubleshooting skills.
- Ability to work independently with minimal supervision.
- Occasional overtime may be needed
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)
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