Security Operations Executive / Manager

apartmentPrivate Advertiser placeJurong West scheduleFull-time calendar_month 

We are seeking a responsible and proactive Operations Executive / Manager to manage and support the day-to-day operations of our security services. This role is not office-bound and involves travel to assigned sites to ensure smooth operations, client satisfaction, and most importantly, the well-being of our security officers.

Key responsibilities
  • Manage duty rosters across various sites
  • Point of contact and support for security officers & clients
  • Respond to operational issues and manpower needs as they arise
  • Conduct regular site visits to ensure compliance with SOPs and service standards
  • Work closely with the command centre and compliance team
  • Handle or follow up on client communication and feedback
About you
  • Security related experience or qualifications is a plus
  • Positive attitude, integrity, self-discipline, and a high sense of responsibility
  • Ability to lead by example
  • Able to work independently and as a team player
  • Willing to be on standby and respond when operations support is needed
  • Strong sense of ownership and empathy towards frontline officers
  • Comfortable to work on the move (role is not office-based)
  • Strong interpersonal and communication skills
  • Proficient in Microsoft Office and basic IT systems
  • Own transport is a plus
Benefits
  • Comprehensive training and mentorship
  • Competitive salary with allowances and performance bonus
  • Career progression opportunities within a growing organisation
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