Analyst, Loan Administration Specialist, Institutional Banking Group Operations

Analyst, Loan Administration Specialist, Institutional Banking Group Operations (IBGO), Group Operations - (WD73430)

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

• Ensure day to day loan transactions are promptly & accurately processed and authorized within stipulated Service Level Agreement including handing of enquiries from Business Units
• Ensure all loan transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
• Work closely within/across teams, Business Units and other stakeholders on the daily transactions
• Support Team Manager on projects/initiatives and engage the team on process improvements to achieve KPIs
• Maintain updated Standard Operating Procedures
• Timely escalation of operational risks incidents
• Participate in ad-hoc projects (including UAT/LVs) and ensuring that the assigned tasks are completed within stipulated time frame

• Degree holder from a recognized University with minimum2 years or above in loan operations with system knowledge in Finacle is an advantage
• Meticulous with an eye for details and having strong operational risk management & problem-solving skills
• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo
• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.