Exchange/Outlook Support Engineer (12hrs shift/AMK)

apartmentES RECRUITMENT PTE. LTD. placeWoodlands calendar_month10/5/25

ES Recruitment Pte Ltd is seeking an experienced Infrastructure Engineer to join our team on a contract basis for Exchange/Outlook Support jobscope. This is a contract position based in Ang Mo Kio.

Work Hours : 12hrs rotating shift

Skills required in this role: Microsoft Exchange - Messaging Infrastructure, Microsoft Exchange, Azure Active Directory, Messaging protocol - POP3, SMTP,
What you'll be doing

The tier 1 technical support engineer works closely within a group on the operation, administration and maintenance of the messaging systems.
1. Provide technical support to helpdesk case escalations / cases relating to Messaging Systems, and document the escalation and resolution
2. Provide troubleshooting and technical support via phone, TEAMS, web based tools and email.
3. Tracking and monitoring the progress of all related requests till completion
4. Messaging log tracking & troubleshooting
5. Perform basic system administration and process standard service request relating to Messaging system
6. Responding to service/server Health monitoring alert from monitoring systems
7. Perform daily operational procedures on systems including routine check of system availability as well as utilization
8. Provide support for Server reboot based on Work instructions (if necc)
9. Post Preventive maintenance (patching) system health check base on work instruction
10. Role requires day or night shift duty as the customer require 24x7 support
Candidates should be familiar with Windows server 2016/19, Microsoft Exchange 2019,Exchange Online, M365AzureAD/EntraID.

What we're looking for

Minimum 5 years of relevant experience & like to work on 12hrs rotating shift
Strong technical expertise in designing, implementing, and maintaining enterprise-level IT infrastructure, including servers, networks, and cloud platforms
Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve issues
Strong communication skills, both written and verbal, to effectively collaborate with technical and non-technical stakeholders
Have experience /familiar with and troubleshooting the following technologies –Microsoft Outlook 2019/M365,OWA ,SMTP protocol- SMTP,SMIME,SFTPExchange Online.
Microsoft Cloud and Azure certification are good to have.

Apply now to become our next Infrastructure Engineer!

check_circleNew offer

System Support Engineer - Choa Chu Kang

apartmentVDL Enabling Technologies Group (Singapore) Pte LtdplaceChoa Chu Kang, 7 km from Woodlands

continuous improvement program. Qualification & Experiences: • Degree in Computer Science/Electrical and Electronic Engineering or other relevant field. • Minimum 3 years of working as a system support engineer in the manufacturing industry or other similar...

electric_boltImmediate start

Lead Data Support Engineer - Toa Payoh

apartmentTHOUGHTWORKS PTE. LTD.placeToa Payoh, 13 km from Woodlands

As a Lead Data Support Engineer, you will provide technical leadership, incident management expertise, and strategic oversight in ensuring the reliability, security, and scalability of mission-critical data platforms. You will work on high-impact...

starFeatured

Sales Support Engineer (West/Sales Support Exp/Up to $4000) - Choa Chu Kang

apartmentCVista HR Consulting Pte LtdplaceChoa Chu Kang, 7 km from Woodlands

Responsibilities: • Possess basic knowledge of instrumentation and valves (an advantage). • Support the Sales Team in product application, sizing, quotation preparation, and documentation. • Generate quotations using the NAV system and follow up...