F&b supervisor

apartmentPHOENIX INTERNATIONAL CONSULTANCY PTE. LTD. placeBukit Merah scheduleFull-time calendar_month2/5/26

Job Summary

Supervise and coordinate daily food and beverage operations to ensure smooth service delivery, maintain high standards of hygiene and safety, manage staff performance, handle customer interactions, and support inventory and manpower planning.

Responsibilities

Supervise daily food and beverage operations to ensure smooth and efficient service flow
Coordinate and assign duties to service staff to optimize team performance and service delivery
Monitor staff attendance, grooming, and adherence to service standards to maintain consistent quality
Handle customer enquiries, feedback, and complaints professionally to enhance customer satisfaction
Maintain cleanliness, hygiene, and workplace safety standards to comply with regulations and company policies
Assist in inventory checking, stock ordering, and cost control to support operational efficiency
Train new staff on service procedures, menu knowledge, and company standards to ensure consistent service quality
Support the manager in daily operations and manpower planning to meet business needs
Ensure compliance with company policies and relevant regulations to uphold operational integrity

Preferred competencies and qualifications

Minimum 8 years working experience in F&B, restaurant, café, or food court operations to effectively manage service delivery
Ability to work 12-hour shifts, weekends, and public holidays to meet operational demands
Ability to work in a fast-paced environment to maintain service quality under pressure
Strong communication and customer service skills to engage effectively with customers and staff
Responsible, hardworking, and willing to learn to contribute positively to the team

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