Senior Manager, Credit Control & Collections - Bukit Merah

5 days work week

Comprehensive Remuneration Package

• What You’ll Be Doing

Credit Management:

• Develop and enforce comprehensive credit control policies and procedures to minimize risks associated with credit sales.
• Conduct ongoing evaluations of customer creditworthiness and financial health.
• Monitor accounts receivable aging reports and proactively follow up on overdue accounts.

Collections Management:

• Lead and manage the collections process to ensure timely receipt of customer payments.
• Implement effective collections strategies, including structured follow-ups, payment arrangements, and dispute resolution protocols.
• Collaborate with the finance team to reconcile discrepancies in customer accounts.

Team Leadership:

• Supervise, mentor, and develop a team of credit control and collections professionals, promoting a culture of accountability and high performance.
• Define performance goals, conduct regular evaluations, and deliver training to build team capability.

Customer Relationship Management:

• Cultivate strong relationships with customers to support transparent and effective communication regarding payment matters.
• Handle customer inquiries and resolve disputes promptly and professionally to maintain positive business relationships.

Reporting and Analysis:

• Generate regular reports on collection performance and accounts receivable aging for senior leadership.
• Analyze data to identify trends and provide actionable insights to improve credit and collections processes.

Compliance and Risk Management:

• Ensure adherence to all relevant laws, regulations, and industry standards in credit and collections activities.
• Identify credit-related risks and adapt strategies to mitigate exposure.

Cross-Functional Collaboration:

• Work in close partnership with sales, finance, and other departments to align credit management efforts with overall business objectives.
• Contribute to cross-functional initiatives aimed at enhancing operational efficiency.
• What You Bring
• A Bachelor’s degree in Finance, Business, Accounting, or related discipline.
• At least 5 years’ experience in credit control and collections, with 3 years in a supervisory or managerial capacity.
• Proven expertise in Auto Finance and Property-Backed Loans.
• Strong command of credit evaluation, collection strategies, and legal frameworks.
• Excellent interpersonal skills, negotiation abilities, and attention to detail.

To apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)