Executive, Digital Operations, Post-Course

Processing of Partnership Fees:

• Prepare monthly partnership fee summary reports for all partners
• Update service payment tracking file.
• Send summary tables to all partners and update summary tables if there are discrepancies.
• Check partner quotations and ensure quotation amounts match with summary reports.
• Raise purchase orders for partners and ensure that partners submit invoices to LHUB for processing.
• Ensure all relevant documents such as purchase orders, quotations and invoices are well kept and documented.
• Update status of partnership fees processing in the partnership tracker.
• Provide partner support on any queries pertaining partnership fees.

Post-Course Operational Duties:

• Download and save all e-certificates and attendance reports into shared network drive for retrieval purposes.
• Assist to gather attendance records for SSG audit purposes.

Requirements:

• Diploma holder or equivalent qualifications
• Good complaint resolution skills will be an advantage.
• Good knowledge of supported courses will be an advantage.
• Good knowledge of training administration systems will be an advantage