Service & Sales Engineer [Redhill | 5 days | up to $5000 + Allowances] - LCYL

Service & Sales Engineer

Salary Range: $4,000 – $5,000 + Mobile Allowance $60 + Transport Allowance $800

Purpose of the Role

Provide technical service, maintenance and support for E-mobility systems across Southeast Asia, including on-site and in-house activities.

• Perform troubleshooting, repair, maintenance and basic programming of E-mobility systems (QCC) on scheduled and ad-hoc basis.
• Diagnose, repair and maintain systems and associated controllers.
• Respond to service requests via phone or electronic communication channels.
• Prepare and submit service reports and equipment performance records in internal systems.
• Conduct system repair, upgrade and restart activities at customer sites.
• Record all service activities in CRM system and complete required documentation.
• Coordinate service schedules and activities with internal stakeholders.
• Liaise with production units for warranty parts return and technical support.
• Manage spare parts inventory and ensure records are updated accurately in relevant systems.

• Diploma or Degree in Engineering or related field.
• Minimum 5 years of technical service experience.
• Experience in electrical, electronic and mechanical troubleshooting, maintenance and repair.
• Proficient in Microsoft Office applications.
• Experience using CRM systems is an advantage.
• Able to travel within Southeast Asia (approximately 10% per month).
• May be required to respond to service calls outside standard working hours when necessary.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279