[ref. u41892322] Operations Manager | Dhoby Ghaut | 1-Year Contract (Convertible) - Geylang
- Dhoby Ghaut | 1-Year Contract (Convertible to Permanent)
Mondays – Fridays (Events typically held on Saturdays)
About the Role:We’re seeking a proactive and strategic Operations Manager to lead the overall operations, events, and community engagement of our clubhouse. You’ll drive initiatives that strengthen member experiences, enhance event quality, and ensure the smooth, compliant, and financially sustainable running of the organisation.
Key Responsibilities:
Strategic Leadership & Governance- Develop and implement operational strategies aligned with the organisation’s goals.
- Ensure compliance with club constitution, statutory, and regulatory requirements.
- Enhance the relevance of events, facilities, and membership engagement.
- Oversee end-to-end planning and execution of social, networking, and thought leadership events.
- Manage logistics such as venue setup, catering, A/V, and registrations for clubhouse and external events.
- Collaborate with speakers, sponsors, and partners to deliver impactful programs.
- Manage budgets, sponsorships, and fundraising to ensure financial sustainability.
- Oversee membership fees, donations, and grant utilization with the finance team.
- Supervise clubhouse operations including maintenance, security, and vendor management.
- Implement digital systems for bookings, communications, and feedback tracking.
- Build strong relationships with members, partners, and local organisations.
- Represent the club at external forums to increase visibility and partnerships.
- Gather and act on member feedback to improve offerings and services.
- Lead and mentor staff and volunteers, promoting collaboration and service excellence.
- Coordinate between committees (programming, marketing, membership).
- Recruit, train, and support event volunteers.
- Partner with marketing teams to promote events and grow membership.
- Develop retention strategies through benefits, networking, and engagement programs.
- Monitor metrics such as event turnout and satisfaction to refine strategies.
- Ensure legal, safety, and non-profit compliance.
- Mitigate risks related to contracts, insurance, and liability.
- Maintain accurate records for audits and reporting.
Requirements:
- Singaporean applicants only.
- Minimum 3 years of proven clubhouse or operations management experience.
- Strong leadership, communication, and stakeholder management skills.
- Proven experience in budget management and analytical problem-solving.
- Experience with alumni or corporate networks preferred.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
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