Catering Assistant Operations Manager/ Operations Manager

apartmentManna Pot Catering placeBedok scheduleFull-time calendar_month 
Job Responsibilities
  • To ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts
  • Create and enforce the best operational procedures
  • Scheduling of daily delivery and resolving daily delivery issues
  • Work closely with Kitchen and Sales departments
  • Positive problem-solving attitude and ensure smooth and timely deliveries
  • Supervise and optimise the entire operations workflow including warehousing and storage
  • Implement and enforce clear operational hygiene standards and processes
  • Oversee and monitor all operations and logistics for all catering events
  • Manage manpower planning to suit different catering needs
  • Complete customer deliveries and requests
  • Act as backup for other customer service and drivers during their absence
  • Coordinate vehicle repairs and routine maintenance with the workshop
  • Responsible for team performance and discipline
  • Coordinate ad-hoc emergency response
  • Incident reporting
  • Any other ad-hoc tasks assigned from time to time.
Job Requirements
  • Min ‘ITE’ or ‘Diploma’ Qualifications with at least 4 years of relevant working experience
  • Proficient in Microsoft Office (MS Excel/ MS Word)
  • Possess class 3 driving license with clean records and good driving skills will be an advantage
  • Candidates with prior experience preferred
  • Physically fit and able to work in a fast-paced environment
  • Ability to work independently and in a team
  • Good communication skills and ability to lead team
  • Calmness under pressure - stable performance even when under heavy pressure or stress.
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