Office & Operations Executive

Job Description: Office & Operations Executive (All-Rounder Support Role)

Role Overview:

We are looking for a proactive, resourceful, and hands-on Office & Operations Executive to support the day-to-day running of the agency. This is a dynamic, multi-functional role ideal for someone who enjoys variety, takes ownership, and thrives in a fast-paced environment.

You will work closely with the founder and play a key role in keeping operations, administration, finance coordination, and events running smoothly. The role offers strong exposure across business operations, finance processes, and agency management.

Key Responsibilities:

• Oversee daily office operations and ensure smooth workflow
• Manage office supplies, vendors, utilities, and general upkeep
• Coordinate schedules, appointments, and internal documentation
• Handle correspondence, filing, and record keeping

• Prepare and issue invoices regularly using Xero
• Track payments, expenses, and basic bookkeeping records
• Manage internet banking transactions (rent, vendors, salaries, reimbursements, etc.)
• Liaise with external accountants/bookkeepers when required

• Provide direct support to the founder in running the agency
• Assist with coordination of projects, vendors, and stakeholders
• Support basic reporting and administrative processes
• Ensure tasks and timelines are followed through effectively

• Assist during company events, workshops, or activities
• Capture photos and videos for documentation and marketing use
• Support logistics and on-site coordination when required

Requirements:

• Experience in office administration or operations support
• Familiarity with Xero (or similar accounting software)
• Comfortable handling internet banking and payment processes
• Organized, detail-oriented, and trustworthy with financial matters
• Tech-savvy and comfortable using digital tools
• Able to multitask and work independently
• Positive attitude and willing to take on diverse responsibilities

Nice to Have:

• Basic bookkeeping/accounting knowledge
• Event coordination experience
• Photography or social media content skills
• Experience working in small teams or startups

What You’ll Gain:

• Broad exposure across operations, finance, and business management
• Close mentorship and direct collaboration with the founder
• Opportunity to learn how an agency is run end-to-end
• A versatile role with growth potential