Customer Service Representative
Tee Hai Chem Pte Ltd Tampines Full-time
Responsibilities and Duties
- Generate sales order for order processing.
- Accepting order inquiries from customers and responding with follow-up queries.
- Handling and resolving customer feedbacks.
- Ensure all deliveries to customers are properly communicated to all parties.
- Co-ordinate with Logistics/ 3rd party to ensure on-time delivery.
- Verify certificate of analysis/ compliance, applying inspection status.
- Preparing, generating and distributing order acknowledgements and daily reports.
- Maintaining database of customer contacts.
- Maintain good filing and retrieval system to ensure easy access of work documents.
- Any other duties as assigned,
- Diploma in Business Admin
- At least 2 years working experience in related field
- SAP knowledge
- Proficiency in Microsoft Office
- 5-days work week (Monday to Friday)
- Working Hours: 8.00am to 5.00pm
- Company transport provided at designated pick-up point (Jurong West, Boon Lay, Lakeside, Jurong East, Serangoon, Bukit Panjang, Choa Chu Kang, Woodlands MRT)
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the Role - Customer Service Representative
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ALLIANZ INSURANCE SINGAPORE PTE. LTD.Geylang, 8 km from Tampines
queries,providing exceptional service, and resolving customer concerns promptly andaccurately. Your primary objective will be to ensure customer satisfaction andmaintain strong relationships with our valued clients.
Responsibilities:
• Attend to all...