Bukit Merah - Senior Business Analyst

About the job

We are seeking an experienced Business Analyst to identify business needs and translate them into functional requirements. Your role involves working closely with stakeholders to understand their challenges and objectives, helping to develop solutions that improve efficiency, reduce costs, and support strategic goals.

Role Overview

As a Business Analyst, you will act as a liaison between business units and technical teams. Your insights will drive process improvements, requirements formulation, and ensure that delivered solutions align with business expectations.

Job Responsibilities:

1. Requirements Elicitation & Documentation

• Gather business requirements through interviews, workshops, and analysis.
• Document business processes, workflows, and use cases.
• Develop clear and comprehensive requirement specifications.

1. Stakeholder Engagement & Communication

• Facilitate communication between stakeholders, project teams, and vendors.
• Manage stakeholder expectations and ensure alignment on project objectives.
• Present findings, proposals, and progress updates effectively.

1. Solution Evaluation & Recommendations

• Analyze potential solutions to meet business needs.
• Evaluate options based on feasibility, cost, and benefit.
• Support the selection of preferred approaches and assist in change management.

1. Support & Validation

• Assist in testing, validation, and deployment activities.
• Support user training and adoption initiatives.
• Gather feedback and monitor the effectiveness of implemented solutions.

Job Requirements:

• Bachelor’s degree in Business Administration, IT, or related field.
• Proven experience as a Business Analyst or in similar roles.
• Strong analytical, problem-solving, and critical-thinking skills.
• Good stakeholder management and communication abilities.
• Understanding of process modeling and documentation methods.
• Basic knowledge of data flows and system integration (without specific technical tool dependency).
• Familiarity with project management principles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and team collaboration.
• Ability to adapt to changing requirements and priorities.