Customer Service Officer

apartmentIdeals Recruitment placeBukit Merah scheduleFull-time calendar_month28/5/26

Education &Training Services Provider

☑ Salary: Basic Up $2800 + VB
☑ Working hours: Mon - Fri, 9.00am-6pm , Sat/Sun 9am-1pm (will be rotating to work either Sat or Sunday each week)

☑ Work Location: Bendemeer

Responsibilities:

Handle customer enquiries (walk-in, phone, email) and manage corporate client accounts.
Resolve customer feedback, complaints, and conflicts professionally.
Manage training administration (course registration, verification, documentation, logistics).
Follow up on enrolments and outstanding payments with customers and coordinate with finance.
Maintain accurate records for all registrations (hardcopy & e-filing).
Ensure compliance with regulatory requirements (MOM, SSG, etc.) and proper process handover.

Requirements:

Minimum GCE ‘O’ Level
At least 1 year customer service or contact centre experience preferred.
Customer-oriented, detail-focused, and strong in follow-up and organization skills.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Karen Sim Lee Mei

Registration No: R23116337

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