IT Specialist

apartmentSpacio Beauty Pte Ltd placeBukit Merah scheduleFull-time calendar_month 
Job Description
  • Plan, set up, and manage all IT and network infrastructure for new store openings, including computers, printers, mobile devices, CCTV systems, Wi-Fi, and telephone lines.
  • Coordinate, supervise, and manage external vendors for IT and technical setup works.
  • Set up and manage new user email accounts, including account creation, configuration, access rights assignment, and ongoing maintenance.
  • Manage and maintain all IT server, systems, hardware, software, and networks across the group of companies.
  • Ensure all outlets’ CCTV systems and IT equipment are fully operational at all times.
  • Provide day-to-day technical support to users, including troubleshooting hardware, software, and network issues.
  • Perform daily maintenance of PCs, laptops, and server rooms, including system updates and checks. Monitor, manage, and maintain network infrastructure such as routers, switches, firewalls, and VPNs.
  • Ensure IT security through proper data backups, antivirus management, system access control, and security best practices.
  • Manage system configurations, user access rights, and conduct regular access reviews.
  • Assist in developing, reviewing, and implementing IT policies, SOPs, and IT guidelines.
  • Monitor, log, track, and resolve IT incidents, escalating issues when necessary and ensuring closure.
  • Research, evaluate, and recommend IT equipment and solutions; obtain quotations and support procurement processes.
  • Evaluate and recommend new technologies to improve operational efficiency and system reliability.
  • Perform ad-hoc IT duties as assigned by Management.Job Requirements
Job Requirement
  • Diploma or Degree in Information Technology, Computer Science, or a related field
  • Minimum 2 years of hands-on experience in IT support, infrastructure, or systems administration (retail / multi-outlet environment preferred)
  • Strong knowledge of IT infrastructure setup including PCs, laptops, printers, mobile devices, CCTV systems, network cabling, Wi-Fi, routers, switches, firewalls, and VPNs
  • Familiar with Windows OS, basic server administration, email systems (e.g. Microsoft 365 / Google Workspace), and user access management
  • Working knowledge of network troubleshooting, hardware diagnostics, and software issue resolution
  • Strong troubleshooting, problem-solving, and incident management skills
  • Able to manage multiple tasks, prioritize issues, and work independently with minimal supervision
  • Good communication and coordination skills to support users across different outlets
  • Positive attitude, proactive mindset, and strong sense of responsibility
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